Privacy Policy
Last updated: 15 August 2025
At Proud Homes, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our services.
1. What Information We Collect
We may collect:
Your name, phone number, and email
Property address for service delivery
Details you provide via forms, phone, or email
Website usage data through cookies and analytics
2. How We Collect Your Information
We collect information through:
Website forms
Phone calls and emails
On-site service visits
Website cookies and tracking tools
3. Why We Collect Your Information
To:
Respond to enquiries and provide quotes
Deliver services at your property
Improve our customer service and website
Fulfil legal obligations
4. How We Store and Protect Information
We protect your data by:
Using secure systems and restricted access
Not selling or sharing personal information
Limiting use to service and communication purposes
5. Cookies and Website Tracking
We may use cookies to:
Enhance your experience
Track website performance and traffic patterns
You may disable cookies in your browser settings.
6. Accessing or Updating Your Information
You can request to:
Access, correct, or delete your personal data
Withdraw consent for future communications
To do so, contact us using the details below.
7. Contact Us
Proud Homes
📞 0399 885 081
📧 info@proudhomes.com.au
📍 Melbourne, VIC
8. Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page with the new date.